BUYERS BEWARE! Went in for routine work. Received car week later car was running rough and not starting. Towed back. 3 weeks later not fixed. They told me a bunch of lies saying what they think the problem was. I got mad towed it out. Took to Sinclair Auto in St Albert. Sinclair had the car back to me in 3 days and fixed! It turned out Factory auto unplugged 3 sensors and half ass plugged computer in. Went back to Factory auto to see if they would pay at least diagnostic charge and why they don't put things back when they work on something. "We didn't touch that" "I'm not paying you a dime" of coarse they would say that! Sign says we work on all years and models. That's a big BS! DONT GO TO FACTORY AUTO. TAKE IT TO A REAL MECHANIC SHOP
Been going to Factory for a number of years at times a bit of a wait but excellent work always done rite the first time very good pricing and fair..
Terrible. These guys can't be trusted, they will lie to your face and take your money. I don't know how they stay in business. I don't recommend.
Not my first choice in auto repair
Fixed my car at a very fair price
Factory Automotive Inc is a Canadian Car Repair based in St. Albert, Alberta. Factory Automotive Inc is located at 8 Riel Dr, St. Albert, AB T8N 3Z7, Canada.
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